bh999 Terms and Conditions

bh999 is an online entertainment and sports betting platform that provides users in Bangladesh with access to casino games, slots, live casino, and betting on cricket and other sports. These terms and conditions ("Terms") form a binding agreement between bh999 and any user ("Member") of its platform.

By accessing, registering on, or using any service on the platform, you are considered to have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using bh999 services.

In addition to these Terms, our Privacy Policy also applies to you, and separately governs the collection, storage, and use of personal information. Both documents form part of your relationship with bh999.

The following eligibility requirements must be met in order to register and use services at bh999:

• You must be at least 21 (twenty-one) years of age.
• You must be a legal resident of Bangladesh.
• You must have an active mobile number and a valid ID document registered in your own name.
• You must be legally capable of entering into this type of agreement.
• Your account must not have been previously closed or banned by bh999.
• You must be registering for yourself, not on behalf of or as a representative of any third party.

bh999 reserves the right to reject any registration at any time, particularly if the information provided is incomplete or false.

3.1 — Single Account Policy

Each individual may operate only one bh999 account. Any attempt to open multiple accounts will result in all accounts being suspended or permanently closed, and all balances may be forfeited.

3.2 — Account Security

You are solely responsible for keeping your account password and login details secure. Granting access to your account to any third party is not permitted. If you suspect unauthorised access, contact our support team immediately.

3.3 — Providing Accurate Information

All information provided at registration and during subsequent verification — including name, date of birth, mobile number, and bank or mobile banking details — must be accurate and your own. Providing false information will result in account closure and cancellation of all withdrawals.

4.1 — Deposit Rules

The minimum deposit amount at bh999 is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). Only payment methods registered in your own name may be used.

• Minimum deposit: ৳200
• Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer
• Third-party payments are not accepted
• Cryptocurrency is not accepted

4.2 — Withdrawal Rules

The minimum withdrawal amount is ৳1,000. bh999 generally processes withdrawal requests within 1 hour. Withdrawals will only be made to the same payment method used for the deposit. Account verification (KYC) must be completed before withdrawals can be made.

• Minimum withdrawal: ৳1,000
• Processing time: generally within 1 hour
• Withdrawal methods: bKash, Nagad, Rocket, Upay, bank transfer
• Restricted withdrawal applies until bonus wagering requirements are fulfilled

5.1 — Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 adds ৳1,000 in bonus, making the total balance ৳2,000; to withdraw, you must place bets totalling ৳1,000 × 20 = ৳20,000.

5.2 — General Bonus Terms

• A bonus may not be claimed more than once unless the offer is clearly stated to be repeatable.
• Bonuses are for playing on bh999 only and cannot be withdrawn directly.
• Attempting to withdraw before the wagering requirements are met will result in the bonus portion being cancelled.
• Multiple bonuses may not run simultaneously unless bh999 has separately approved this.
• bh999 reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of bonus abuse or manipulation is found, the account may be closed.

5.3 — Other Promotional Offers

bh999's weekly reload rewards, slot festival bonuses, cricket mania offers, and other promotions each carry their own specific terms. The wagering requirements and validity period for each offer are clearly stated in that offer's description. For general questions, visit our FAQ page.

6.1 — Fair Play Policy

All games on bh999 are conducted fairly and transparently. Any form of cheating, use of automated bots, or attempts to artificially influence game outcomes are strictly prohibited.

• Bots or automated software may not be used.
• Placing coordinated bets from multiple accounts is prohibited.
• Exploiting any bug or technical error is not permitted.
• Any balance accumulated due to an error is invalid and will be reclaimed.

6.2 — Sports Betting Rules

For betting on cricket, football, and other sports, each market and event carries its own rules. bh999 reserves the right to settle bets related to cancelled or abandoned matches at its own discretion. If a technical error or pricing mistake occurs with the odds, the relevant bets may be voided.

bh999 uses SSL encryption and modern security technology to protect members' personal information and financial transactions. Identity verification (KYC) may be required before any withdrawal is processed.

7.1 — KYC Verification Process

The following documents may generally be requested for verification:

• Scanned copy of National ID (NID) or passport.
• Proof of ownership of mobile banking or bank account.
• A recent photo or selfie if required.

If the documents provided are not valid or the verification process is not completed, bh999 may place the withdrawal on hold.

bh999 believes that entertainment betting and gaming is enjoyable only when done in a controlled and responsible manner. Members are encouraged to play within their means and not to treat gaming as a financial solution.

bh999 provides tools such as self-exclusion, deposit limits, and breaks. Any member who feels their gaming behaviour is becoming problematic is advised to contact our support team immediately. Full details are available on bh999's responsible gaming guidelines page.

All bh999 services are strictly prohibited for anyone under the age of 21. If evidence of a minor holding an active account is found, it will be closed immediately.

9.1 — Closure at Member's Request

Any member may request closure of their account at any time via 24/7 live chat or email. If there is any withdrawable balance at the time of closure, it will be returned subject to verification being completed.

9.2 — Closure by bh999

bh999 may suspend or close an account without prior notice in the following circumstances:

• Any breach of these Terms.
• Providing false or misleading information.
• Operating multiple accounts or abusing bonuses.
• Fraudulent or suspicious financial activity.
• Failure to pass age or identity verification.
• An order from a court or regulatory authority.

bh999 makes every effort to keep the platform's technical services running without interruption, but will not be held liable for any technical outages, internet connectivity issues, or disruptions to third-party services.

Game outcomes depend entirely on chance. bh999 is not responsible for any financial losses incurred through betting or gaming. Members place bets at their own judgement and risk.

bh999's total liability will under no circumstances exceed the amount deposited by the member in the relevant transaction.

bh999 reserves the right to partially or fully amend these terms and conditions at any time. Changes will be considered effective from the date they are published on this page. It is the member's responsibility to visit this page regularly to stay informed of the latest terms.

If a member continues to use the platform after changes have been made, they will be considered to have automatically accepted the new terms.

To learn more about us and get to know bh999's scope of operations and team, read our About Us page.